In order to provide you with the services we offer we may request information from you. We respect your privacy and will protect the information that you provide.

Privacy policy - Legal notice

ZKTECO EUROPE, S.L. with CIF B85866267, domiciled in  AVENIDA CAMINO DE LO CORTAO Nº 10, NAVE 1 28703 - SAN SEBASTIAN DE LOS REYES (MADRID) hereafter the site, states its compliancy with the regulations in force about data protection, and specially with the Organic Law 15/1999, dated 13th December, and the Personal Data Protection Law 34/2002.

According to art. 5 of Organic Law 15/1999 of 13 December, ZKTECO EUROPE, informs users that all data provided voluntarily by users in the forms on this website will be entered in a file whose ownership corresponds to ZKTECO EUROPE, and told you that as a user and as a citizen, it is up to exercise their rights of access, rectification, cancellation and opposition at the physical address listed in this notice, provided the attention of the Security.

EUROPE ZKTECO complies with current data protection regulations, and specifically with Organic Law 15/1999 of 13 December on the Protection of Personal Data, in full and with Law 34/2002 of the Information Society and Electronic Commerce.

If ZKTECO EUROPE will prompt an email in order to send you communications about the entity that the vast majority of cases can be advertisement. This is sent to you because you have put your email in the box provided for that purpose, and therefore understand by that fact as the fact consent to enter your mail indicating that you are going to send advertising.

According with the current dispositions in force, the site shall collect only the data being strictly necessary to provide the services resulting from its activities and other services conferred by the Law.

This privacy policy about data protection can vary in time due to potential legal and legislative modifications or following the decisions approved by the Spanish Agency for Data Protection and / or the ruling authorities at any moment. For this, the site reserves the right to modify this privacy policy in order to adapt it to new legal and legislative dispositions that were in force specifically during website access, as well as to practices being applied in the sector.

In case the previous events shall occur, the site will announce here in good time all the changes introduced in this web page before their putting into practice.


All the data provided by means of electronic mail or forms will be treated in accordance with the regulations in force regarding personal data protection, and in any case, the the site staff in charge of the management of such information will consider it as confidential.

Information about your will on delivering your data and its consequences

We notify you as our website User that the nature of the answers to the questions raised in the collecting data forms contained in this website is voluntary, even though the refusal to supply the requested data can imply a denial to access the services related.


By the completion of the forms enclosed in the different websites related with services provided by the site, the User is accepting the inclusion and later treatment of the data provided in a personal data file, owned by the site, and is authorized to exercise the applicable rights in accordance with the following clause.

Information about the right of modification, access, opposition and cancellation of the data provided by the user

As a User you are authorized to exercise the rights -regarding the data collected in the form mentioned above- recognized by the Organic Law 15/1999, specially the rights of access, modification, opposition and/or cancellation of data. The User, through a written and signed request enclosing a DNI or a Passport photocopy forwarded to the address below, will exercise the rights mentioned in the former paragraph:





Additionally, if the User does not wish to receive any information via electronic mail or any other means, he/she can inform about it to the site at the mentioned address through any means providing evidence of due receipt.

Information to keep about the data, the span of time and the purpose data to keep

Exclusively the data aimed to contact the User (on an elemental basis), like name, surname and email address. This information, once received by the site, shall never be sold, transferred or rented to other companies, with the reasonable exception of supplying the service.

The site is held responsible for these files containing personal data, created by and for the site with the purpose of carrying out the maintenance and the management of the rapport with the User, the information and distribution of the products belonging to the organization, and the performance of its activities.

Purpose of the data

Additionally, the information contained in the databases may be used to identify the User and in the execution of statistical studies about the registered Users.

During the process of data collection, and whenever data were required, the User shall be informed about the mandatory or voluntary nature of the data collection and, in case this could not be deduced implicitly from the electronic form in question, about the need to implement such data for the access of the User to certain contents provided by websites.

When necessary, the site will ask the consent of the User about using the data in order to send him any information related with the organization, the activities being developed or other related subjects.

Commitment of the user to the registering of the data in a file

The introduction of data in a sheet or sheets of data collection shall imply the acceptance of these conditions of use and privacy policy, thus being understood that the User has been duly informed about the mentioned conditions of use and privacy policy and is committed to full compliance while visiting the site.

Avoidance of the transfer of the data to a third party without the user's formal consent

Besides, and unless the User has been informed about the likely existence of transfers of his/her data to a third party, and his/her consent to it has been obtained, in no case –with the exception of the cases protected by the legislation in force- no third party alien to the site could access, without the express consent of the User, to his/her personal data.

In all other cases, the site shall cooperate for the third to comply with the legislation in force, although the responsibility shall be demanded to the mentioned third party.

The site shall not sell, rent or transfer the personal data belonging to the Users of these websites, with the reasonable exception of supplying the service.

The site shall not sell, rent or transfer the emails belonging to its Users to other companies, with the reasonable exception of supplying the service.

Removal from the information distribution list

Occasionally, the site will send an email notifying the improvements, new features or offers taking place in this web page of its property.

Users can unsubscribe at any time by sending an email to the site

Responsibility of the user about the usage and content

Both the access to the websites and the use made of the information and contents included in them will be the sole responsibility of who is making it. Therefore, any use of the information, images, contents and/or products reviewed and accessible through the same, will comply with the applicable law, national or international, as well as with the principles of good faith and lawful use by the Users, who will be entirely responsible for the access and proper use.

It is customary for the Users to make a reasonable use of the services or contents, under the principle of good faith and respecting the regulations in force, the moral values,the public order, the moral conventions, the rights of third parties or the same the site, all according to the possibilities and aims for which they were conceived. the site does not assume any responsibility, direct or indirect, arising from potential or emergent damage or dismissed profit, or derived from the improper use of the services or contents made by the Users or third parties.

Information LSSI-CE

In compliance with the information duties stated in the article 10 of the Law 34/2002 in force dated 11th. of July, related to the Services of the Information Society and Electronic Commerce, we state that the responsible of this site web, with Internet domain registered in the consequent records, is ZKTECO EUROPE, S.L. placed at the address AVENIDA CAMINO DE LO CORTAO Nº 10, NAVE 128703, SAN SEBASTIAN DE LOS REYES, MADRID

Definition of user

The use of the web grants you the condition of User, and implies the full acceptance and without reserves of all and anyone of the dispositions enclosed in this Privacy Policy in the version published by the site at the same moment the User gets access to the web. Consequently, the User must read carefully this Privacy Policy every time he/she uses the web, since it can undergo modifications.

Information about the links

The site is not held responsible for other web belonging to others which access can be made through links or of any contents made available by third parties.

Any use of a link or access to a web not belonging to the site is made at the free will and exclusive risk of the User and the site does not recommend neither guarantee any information obtained through a link not belonging to the site, nor holds any responsibility about any loss, claim or damage derived from the use or ill use of a link, or from the data obtained through it, including other links or webs, about the interruption of the service or the access, or the attempt to use or ill use a link, both when connecting to the the site web and getting access to the information in other webs from the site web.

Information about the use of cookies

This web may be using cookies in some pages. The purpose of these cookies is to improve the service we offer to our clients and visitors.

A "cookie" is a small file that is stored on the user's computer and allows us to recognize. The set of "cookies" to help us improve the quality of our website by enabling us to monitor which pages our users are useful and which are not. Cookies are essential for the functioning of the Internet, providing many advantages in providing interactive services, providing navigation and the use of our website. Cookies can not harm your computer and, in return, which are enabled us to identify and resolve errors.

The information provided below will help you understand the different types of cookies:

  • Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, so that none is recorded in the user's hard drive. The information collected through these cookies are used to analyze traffic patterns on the web. Ultimately, this allows us to provide a better experience to improve the content and improve usability.
  • Permanent cookies: are stored on the hard drive and reads the website each time you make a return visit. A permanent site has a set expiration date. The cookie will stop working after that date. We use generally to facilitate the purchase and registration services.

Also please note that cookies are small data files that are generated in the user's computer and provide the following information:

  • Date and time of the last time the user visited the Web.
  • Design content that the user chose in their first visit to the website.
  • Security elements involved in controlling access to restricted areas.

In any case and in accordance with the "Law of Cookies" Law 13/2012 of March 30, our website, if you install a cookie request your consent to the installation of the same.

In some cases, the failure to accept installation of the same, our website can not let you continue to browse it.

In any case, if you accept the installation of a cookie, we detail below the name of our website will be installed and the utility of the same:

List of cookies and durability
Domain Cookie Purpose Expiration __utma Identifies the browser used by the user 2 years __utmb Identifies unique users for statistical purposes 30 minutes __utmc Identifies unique users for statistical purposes Session end __utmz Identifies how the user has reached the website 6 months guest_id Identifies whether the visitor is a member of Twitter 2 years pid Submitted by Twitter to store an anonymous id for each web visitor 18 months symfony Cookie de sesión de la web Session end

The ZKTECO EUROPE has followed the criteria and tips that the Spanish Agency for Data Protection, published in his "Guide to the use of Cookies" from 2013.

Within this site, can be used these types of Cookies, distinguishing:

  • Cookies strictly necessary as for example, those which serve to correct navigation or that allow for the payment of goods or services requested by the user or cookies to serve to ensure that the web page content is loaded efficiently and correctly.
  • Third-party cookies are those used by social networks, or external plugins content such as google maps, social networking ... etc.
  • Cookies analytical intentions periodic maintenance, and to ensure the best possible service to the user, typically make use cookies to compile statistical data analytic activity.
Disclaim and limitation of liability

The information and services included or available through these web pages can contain typesetting mistakes or typographical errors.

From time to time, we may introduce modifications to the information therein.

At any time the site can introduce improvements and/or changes in the services or contents.

The site has obtained the data and the materials enclosed in the web from reputable sources that are considered as trustworthy, but although the suitable measures have been taken in order to assure that the information contained is correct.

The site does not guarantee its accuracy and updating. We also warn our Users that the contents of this web have information purposes regarding the quality, situation, lodging, services and tariffs belonging to the site.


The site shall accept no responsibility in case of interruptions or a bad performance of the services or contents available at Internet, whatever their cause. Additionally, the site shall accept no responsibility for drops of the network, business damages resulting from these drops, momentary discontinuations of the electric power supply or any other type of indirect damage that can be caused to the Users by reasons alien to the site.

The site does not state neither guarantee that the services or contents could be interrupted or free of errors, that defects shall be amended, or the service or the server that makes it available are free of virus or other damaging elements, in spite that the site shall make the appropriate efforts to avoid this type of events. In case the User shall take certain decisions or carry out actions based on the information enclosed in any of the websites, the verification of the information received against other sources is recommended.

Commercial rights and intellectual property

All the contents provided by the site -as well as the contents stated in the network through its web pages- constitute an entire work in accordance with the meanings of the regulations about intellectual property, and thus are protected by the laws and the international treaties issued regarding this matter.

It is prohibited any form of reproduction, distribution, public communication, modification, delivery and, in general, any other deed of public procedure referring both to the web pages and to its contents and information, without the specific and previous approval in written form from the site.

Consequently, all the contents displayed at different websites, specially designs, texts, graphs, logos, icons, buttons, software, commercial names, brands, industrial drawings or any other signs susceptible of industrial and commercial use, are subject to the intellectual and industrial rights belonging to the site or to third parties owning such rights who had duly authorized its inclusion in the different websites.

The contents, images, forms, opinions, indexes and any other formal expressions belonging to these web pages, as well as the software required for its operation and visualization, also constitute an entire work in accordance with the Royalties regulations, and are therefore protected by the international conventions and the national regulations regarding the applicable Intellectual Property Rights. The failure to comply with the issues stated above implies carrying serious illegal acts and its persecution through civil and penal procedures.

It is prohibited any act by which the User of the services or contents can exploit or use commercially, directly or indirectly, entirely or partially, anyone of the formal contents, images, forms, indexes and any other expression included in the web pages without previous permission in written form by the site.

In particular, and without a comprehensive nature, it is prohibited to reproduce, distribute, exhibit, transfer, broadcast, issue in any form, store in hardware or logical supports (for example, computers’ diskettes or hard disks), digitalize or make available from data bases different from those belonging to the authorized by the site, as well as to translate, adapt, adjust or modify in any form these opinions, formal images, forms, indexes and any other expression made available to the Users through the services or contents, in accordance with the applicable regulations related to the intellectual, industrial or image protection Property Rights.

The site is free to restrict the access to its web pages, products and/or services offered there, as well as the subsequent publication of the opinions, observations, images or comments sent by the Users through email.

In this sense, the site shall be able to install, when considered necessary and without damage to the sole and exclusive responsibility of the Users, the filters necessary in order to avoid that it can be spread in the network through its web pages any contents or opinions considered racists, xenophobic, discriminatory, pornographic, defamatory or that in any way could generate violence or the propagation of contents clearly illicit or injurious.

The Users sending to the site web pages, suggestions, observations, opinions or comments by means of the electronic mail service -unless they express the opposite in a true and unmistakable manner- and being understood that in those cases which by the nature of the services or contents this could be possible, authorize the site to the reproduction, distribution, exhibition, transmission, broadcasting, emission in any format, storage in hardware or logical support (for example, computers’ diskettes or hard disks), digitalization, availability from data bases belonging to the site, translation, adaptation, adjustment or any another modification of such observations, opinions or comments, during all the time the protection issued from copyrights were legally in force. Additionally, it is understood that this authorization is granted for free, and that by the single fact of sending by email such observations, opinions or comments, the Users decline any remuneration claim from the site.

In accordance with the stipulations stated in the previous paragraph, the site is also authorized to proceed to the modification or alteration of such observations, opinions or comments, in order to adapt them to the requirements of the web pages’ publishing format, without being understood for that reason that could be detrimental to the copyright’s moral faculties held by the Users. It is forbidden any technical, logical or technological resource through which a third party could benefit, directly or indirectly, with or without profit, of all and each one of the contents, formal forms, indexes and any other expression enclosed in the web pages, or carried out by the site for their performance. In particular, it is prohibited any link, hyperlink, framing or similar bond that could be established by others and directed to the site web pages, without the previous specific consent in written form to the site.

Any infringement to the points stated above shall be considered a grievance to the legitimate intellectual Property rights of the site to the web pages and all the contents of these. the site will not accept any responsibility for any consequences derived from the behaviors and performances mentioned before, and will not assume any responsibility for the contents, services, products, etc., belonging to a third party which could be acceded directly or through banners, links, hyperlinks, framing or similar bonds from the site websites.